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dtran5
Enthusiast
Joined: 28 Feb 2005
Posts: 16
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 Posted: Wed Mar 02, 2005 7:20 am Post subject: CIO - No dialtone on attacted phone |
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Hi,
Someon help ? My telephone(cordless) connecting a CIO does not have dialtone for Sipphone number? (I tried to reset CIO many times ; sometime, CIO had a phonelight slowly flashed forever). What should I do ????,( i updated firmware LDKTAR160 for CIO ) |
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mazilo
Forum Brain Genie
Joined: 24 Jan 2005
Posts: 815
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| Posted: Wed Mar 02, 2005 11:42 am Post subject: Re: CIO - No dialtone on attacted phone |
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| dtran5 wrote: | Hi,
Someon help ? My telephone(cordless) connecting a CIO does not have dialtone for Sipphone number? (I tried to reset CIO many times ; sometime, CIO had a phonelight slowly flashed forever). What should I do ????,( i updated firmware LDKTAR160 for CIO ) |
Did you mean "reboot" instead of "reset"? Most of ATA devices that I know of will erase the user/server data on the ATA when reset! |
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dtran5
Enthusiast
Joined: 28 Feb 2005
Posts: 16
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| Posted: Wed Mar 02, 2005 11:04 pm Post subject: |
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Hi,
I did reset by using button at CIO, also at BVA8051 Web Configure page.
No dial ton is at my phone. Any ideas ?
thanks |
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mazilo
Forum Brain Genie
Joined: 24 Jan 2005
Posts: 815
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| Posted: Thu Mar 03, 2005 12:59 am Post subject: |
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| dtran5 wrote: | Hi,
I did reset by using button at CIO, also at BVA8051 Web Configure page.
No dial ton is at my phone. Any ideas ?
thanks |
Most of ATA devices that I know of will erase the user/server data on the ATA when reset! |
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mrmagoo2u2
Enthusiast
Joined: 28 Dec 2004
Posts: 21
Location: Sydney, Australia
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| Posted: Sat Mar 19, 2005 8:05 am Post subject: |
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Hmmmm Woops I need the server details to put back into CIO SIP Setup I think.... Server address, Port, Domain name it wants I think and anything else you can suggest.....
Last edited by mrmagoo2u2 on Sun Mar 20, 2005 6:42 am; edited 1 time in total |
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mrmagoo2u2
Enthusiast
Joined: 28 Dec 2004
Posts: 21
Location: Sydney, Australia
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| Posted: Sun Mar 20, 2005 6:41 am Post subject: |
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| For a support forum it doesn't seem to be very reactive? I'm glad I wasn't on hold for 22 hrs.... |
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dennis
Forum Freak
Joined: 19 May 2004
Posts: 256
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| Posted: Sun Mar 20, 2005 12:09 pm Post subject: |
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| Try the Knowledgebase. |
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kb7qdi
Forum Freak
Joined: 05 Jan 2005
Posts: 107
Location: Mukwonago, Wisconsin
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| Posted: Sun Mar 20, 2005 1:55 pm Post subject: |
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| mrmagoo2u2 wrote: | | For a support forum it doesn't seem to be very reactive? I'm glad I wasn't on hold for 22 hrs.... |
This support forum is manned by mostly volunteers who want to help. Many of them have gone through the same problem you have, and are taking their valuable time to save you time by answering your questions here instead of you being on hold. You're getting the best advice that 'their' money paid for.
Sorry we're not fast enough for you.
_________________
Dean Hoover
Mukwonago, Wisconsin
1-747-669-6531 |
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mrmagoo2u2
Enthusiast
Joined: 28 Dec 2004
Posts: 21
Location: Sydney, Australia
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| Posted: Mon Mar 21, 2005 9:22 am Post subject: |
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| kb7qdi wrote: | | mrmagoo2u2 wrote: | | For a support forum it doesn't seem to be very reactive? I'm glad I wasn't on hold for 22 hrs.... |
This support forum is manned by mostly volunteers who want to help. Many of them have gone through the same problem you have, and are taking their valuable time to save you time by answering your questions here instead of you being on hold. You're getting the best advice that 'their' money paid for.
Sorry we're not fast enough for you. |
Oops sorry  didn't mean to hit a raw nerve! I thought it was manned by employees of the company and I was not is great state of mind spending over 1/2 my weekend trying to get this thing working.. Please accept my appologies.... |
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kb7qdi
Forum Freak
Joined: 05 Jan 2005
Posts: 107
Location: Mukwonago, Wisconsin
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| Posted: Mon Mar 21, 2005 12:37 pm Post subject: |
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| mrmagoo2u2 wrote: | | Oops sorry didn't mean to hit a raw nerve! |
...and I didn't need to sound testy either. I am sorry for that.
The forums are moderated by actual employees, but much of the support is done here by people who have 'been there, done that and bought the T-shirt'.
I was very much like you when I first decided to get involved and play with VoIP. I had a ton of questions and answers were slow. After some time I came to realize that people like Chris and Digi were actually trying their best, but simply have more cases than people to work on them. I am assuming that they also have the responsibility of making SIPPhone.com better as far as features, keeping the system maintenance up, etc.
So, in the end I decided that since I have all this time invested already, let's see if I myself can help make it work. After a ton of research, another ton of playing, and some help from people like Digi, Chris, mazilo and Dennis, I was able to gather enough information to become 'dangerous'. And now I get to share my disturbed wisdom with the rest of the world. 
The operative word for this growing VoIP technology is patience. It is definitely not for anyone who insists on 100 percent availablity and customer service like they would with their PSTN phone company. On the other hand, the information is there if you look for it, and enough people here in this forum to help you find it.
_________________
Dean Hoover
Mukwonago, Wisconsin
1-747-669-6531 |
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mrmagoo2u2
Enthusiast
Joined: 28 Dec 2004
Posts: 21
Location: Sydney, Australia
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| Posted: Sat Mar 26, 2005 9:33 pm Post subject: |
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| Ended up in my case being I needed to enable DMZ and entering Host IP address in DMZ in Misc settings for my router just for historical purposes in case anyone else has the same problem. Thanks! |
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